Delete Account
Permanently delete your Documenso account and all associated data.
Account deletion is permanent and irreversible. Your account, signatures, and personal data will be permanently removed, and any active subscription will be cancelled. How your organisations and documents are handled is explained below.
Before Deleting
- Download any documents you need to keep
- Disable two-factor authentication (required before deletion)
Delete Your Account
Go to Settings > Profile and scroll to the Delete Account section.
Click Delete Account.
Type your email address to confirm and click Confirm Deletion.
If you have two-factor authentication enabled, you must disable it before deleting your account.
What Happens to Your Organisations
When you delete your account, the organisations you own are permanently deleted along with all of their teams. If an owned organisation has an active subscription, it is scheduled for cancellation at the end of the current billing period.
Organisations that you are only a member of are not deleted. You are simply removed from them, and the organisation continues to operate as normal.
What Happens to Your Documents
The way your documents and templates are handled depends on whether you owned the organisation they belong to:
- Organisations you owned — Completed and in-progress documents are retained in an anonymized form (reassigned to an internal system account) so the other parties keep their records. Draft documents and templates are permanently removed.
- Organisations you were a member of — Your documents and templates are transferred to the organisation owner, so they remain accessible to the organisation after you leave.
Documents that are retained in anonymized form are no longer associated with your account and cannot be recovered or accessed by you after deletion. Download anything you need to keep beforehand.
See Also
- Profile Settings - Manage your profile and signature
- Security Settings - Manage 2FA and passkeys