Support

Community Support

If you are a developer or free user, you can reach out to the community or raise an issue:

Create Github Issues (opens in a new tab)

The community and the core team address GitHub issues. Be sure to check if a similar issue already exists. Please note that while we want to address everything immediately, we must prioritize.

Join our Discord (opens in a new tab)

You can ask for help in the community help channel (opens in a new tab).

Paid Account Support

Email: support@documenso.com

If you are paying customers facing issues, email our customer support, especially in urgent cases.

Private Discord channel

If you prefer Discord, we can invite you to a private channel. Message support to make this happen.

Enterprise Support

Email: support@documenso.com

If you are paying customers facing issues, email our customer support, especially in urgent cases.

Slack

If your team is on Slack, we can create a private workspace to support you more closely.